Thank you for choosing Dr. Nuke Elephant! We are committed to ensuring that you are completely satisfied with our products. If you are not satisfied with your purchase or encounter any problems, we provide an easy return process to ensure your shopping experience is worry-free.

Return Terms
Return Period:
You can request a return within 30 days of receiving the product.
Return requests after 30 days will not be processed.

Return Item Requirements:

Items must be unused and in original packaging with tags intact.
For personal care products, please ensure that the packaging is not damaged.
The product must be in sellable condition.
Items Not Returnable:
The following items are not eligible for return:

Personalized or customized items
Opened and used personal care or beauty products
Gift cards and e-cards
Return Process
Submit a return request:
Please contact us with your order number and reason for return at:

Email: support@drnukelephant.xyz
Customer Service: +1 (800) 123-4567
Receive Return Confirmation:
Once your return request is approved, we will provide you with a return address and instructions for returning your item.

Returning the item:
Please return the item as directed and keep proof of shipping.
The return address will be provided in the return confirmation email.

Return Costs
Return Shipping:
Return shipping is the customer’s responsibility unless the item is defective or the wrong item was sent.
We recommend using a trackable shipping method to ensure the safe return of the item.

Refunds:
Once we receive and verify the returned item, we will process your refund within 7-10 business days. Refunds will be made to the original payment method.
Please note that bank processing times may vary.

Exchange Policy
We do not currently offer direct exchanges. If you would like to exchange an item, please return the item and then place a new order for the item you require.

Refund Processing
Refunds will be made once the returned item has been received and has passed quality inspection. We will process the refund through your original payment method.

Special Cases
If your item is defective, damaged, or sent to the wrong person, please contact us within 48 hours of receiving it. We will provide you with a full refund or free replacement.

Contact Us
If you have any questions or need assistance, please feel free to contact our customer service team:
📧 Email: support@drnukelephant.xyz
📞 Customer Service Phone: +1719-452-9320

We are here to help!

Thank you for choosing Dr. Nuke Elephant, we look forward to providing you with an excellent shopping experience!