Dr. Nuke Elephant (hereinafter referred to as “we”, “us” or “Company”) is committed to protecting your personal privacy. We understand that protecting your personal information is important to you, so we have developed this Privacy Policy to help you understand how we collect, use, protect and share your personal information.

Please read this Privacy Policy carefully so that you understand how we handle your data.

  1. Information We Collect
    We may collect the following types of information:

Personal information: such as name, email address, phone number, mailing address, billing address, etc.
Payment information: such as credit card number, bank card information (only used for payment processing, not stored in our system).
Browsing data: such as your IP address, device information, browser type, pages visited, etc.
Usage data: such as how you interact with our website (e.g., page views, clicks, search queries, etc.).

  1. How We Use Your Information
    The information we collect will be used for the following purposes:

Order processing and customer service: to process your order, provide customer support, follow up on order status and after-sales service.
Personalized experience: to provide you with personalized product recommendations and offers based on your shopping history and interests.
Communications: Contact you via email or phone to provide order status updates, promotional information or customer support.
Website Improvement: Analyze usage data to improve our products, services and website experience.
Legal Obligations: Comply with applicable laws and regulatory requirements.

  1. Information Sharing
    We promise not to sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: Third-party companies that work with us (such as payment processing companies, logistics service providers, email marketing service providers, etc.) may have access to your information, but only as needed to provide you with services.
Legal Requirements: We may disclose your information when required by law or judicial proceedings to comply with legal obligations or protect our rights.
Business Transfers: If the company undergoes a merger, acquisition or asset transfer, our customer information may be transferred as part of the transfer.

  1. Data Security
    We take reasonable technical and administrative measures to protect your personal information from loss, misuse or unauthorized access. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we try our best to protect your data, we cannot guarantee its absolute security.
  2. Data Retention
    We will only retain your personal information for as long as necessary to fulfill the purpose for which it was collected. For order information, we will retain it for at least 6 months to process after-sales service and legal obligations. Other information will be retained as necessary until you request deletion or applicable law requires us to delete the data.
  3. Your Rights
    You may have the following rights under applicable privacy protection laws:

Right of access: You have the right to request access to the personal information we hold about you.
Right of correction: If your personal information is inaccurate or incomplete, you have the right to request correction.
Right of erasure: In certain circumstances, you can ask us to delete your personal information.
Right to restrict processing: You have the right to ask us to restrict the processing of your personal information.
Withdrawal of consent: If we process personal information based on your consent, you have the right to withdraw that consent at any time.
Right to data portability: You have the right to request that we provide your personal information in a structured, commonly used and machine-readable format.
If you wish to exercise the above rights, please contact us through our Contact Us page.

  1. Cookies and tracking technologies
    We use cookies and other similar technologies to collect and store your information in order to improve your shopping experience. Cookies are small text files that store information on your device. You can disable cookies in your browser settings, but please note that this may affect your use of some features of this website.
  2. Children’s Privacy
    Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we discover that personal information from a minor has been collected, we will take steps to delete that information.
  3. Updates to Privacy Policy
    We may update this Privacy Policy from time to time. Whenever we make changes to the policy, we will post the updated version on this page and update the “Effective Date” of the page. We encourage you to review this Privacy Policy periodically for any updates or changes.
  4. Contact Us
    If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please feel free to contact us:

📧 Email: support@drnukelephant.xyz
📞 Customer Service Phone: +1719-452-9320

We will do our best to help you and protect your privacy.